South Padre Island Trips LLC (“South Padre Trips”, “we”, “us”)
2600 Padre Blvd, South Padre Island, TX 78597
Effective date: November 11, 2026
This policy explains what personal information we collect when you use southpadretrips.com, our “Maya” booking assistant, and our AI connector (mcp.southpadretrips.com), which lets AI assistants such as Meta Muse search our vacation rentals and help you book them. It supplements our general Privacy Policy.
Booking details: your name, email address, phone number, stay dates, number of guests and the property you choose.
Payment information: card details are entered only on a secure payment page hosted by our payment processor (GuestyPay / Stripe). We never receive, see or store your full card number, and card details are never sent to an AI assistant.
Inquiries and leads: contact details and messages you send us through our website, chat assistant or connector.
Technical data: IP address, device and browser information, and server logs recorded for security, fraud prevention and troubleshooting. We use analytics to understand how our site and chat assistant are used.
To check availability, give quotes, create and manage reservations, take payment, send confirmations and support messages, respond to inquiries, prevent fraud and abuse, keep our systems secure, and improve our service. We do not sell your personal information and we do not use it for advertising by third parties.
When you use an AI assistant (for example Meta Muse) connected to our service, the assistant sends us the details needed for your request, such as dates, guest count and the contact details you provide for a booking. We return property, price and booking information to the assistant. Access is by your explicit approval when you connect, and you can disconnect at any time in your AI assistant’s settings. The assistant provider handles your conversation under its own privacy policy.
Only service providers who help us run bookings: our property management system (Guesty), payment processing (GuestyPay / Stripe), email and messaging, website hosting, analytics and error monitoring, and AI service providers that power our chat assistant. They may use the data only to provide their service to us. We may also disclose information if required by law or to protect our rights and guests.
You may ask us to delete your personal information at any time. We complete deletion requests within 30 days, except for records we are legally required to keep.
We use encryption in transit, restricted access, and encrypted storage of sensitive guest data. No system is perfectly secure, but we work to protect your information and will notify affected people and partners of an incident as required by law.
You can ask to access, correct or delete your information by emailing [email protected]. Residents of certain states (including California and Texas) have additional rights under state privacy laws, which we honor.
Our services are for adults who are at least 18. We do not knowingly collect information from children.
We may update this policy and will post the new effective date here.
South Padre Island Trips LLC, 2600 Padre Blvd, South Padre Island, TX 78597
Email: [email protected]