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5 Key Questions to Ask Before Working with a Property Manager

Vacation Rental

When it comes to managing your rental property, it can be a daunting task. Therefore, hiring a property manager can alleviate some of the stress and ensure that your investment is well taken care of. 

However, before hiring a property manager, it is essential to ask the right questions to ensure that they are the right fit for your needs. Here are the five key questions to ask before working with a property manager.

1. What Experience Do You Have in Property Management?

The first question to ask a potential property manager is about their experience in the field. You’ll want to know how long they’ve been managing properties and what type of properties they specialize in. 

A property manager with years of experience in managing similar properties to yours will have a better understanding of the local market and the challenges that come with managing that type of property.

Additionally, ask about their track record of success with managing properties. You’ll want to know if they have a high tenant retention rate and if they’ve been able to keep up with maintenance and repairs. These are essential factors to consider when hiring a property manager because it will impact your bottom line and the overall success of your investment.

2. What Services Do You Offer?

The second question to ask a potential property manager is about the services they offer. You’ll want to know if their services align with your needs. For instance, if you’re looking for a property manager to handle tenant screening, rent collection, and maintenance, you’ll want to ensure that they offer those services.

Moreover, ask about their communication style and how often they will update you on your property’s status. You’ll want to know if they have a 24/7 emergency line for tenants to call and if they have a system in place to handle repairs and maintenance promptly.

3. How Do You Handle Tenant Screening?

Tenant screening is an essential part of property management. Therefore, you’ll want to know how a potential property manager handles tenant screening. Ask about the screening process and the criteria they use to evaluate potential tenants. You’ll want to ensure that they conduct thorough background checks, credit checks, and employment verification.

Moreover, ask about their eviction process and how they handle problem tenants. You’ll want to ensure that they have a plan in place to handle difficult tenants and that they’re prepared to take legal action if necessary.

4. What Are Your Fees?

You’ll also want to know how property managers charge for their services and what is included in their fees. Some property managers charge a percentage of the rent, while others charge a flat fee. Ensure that you understand their fee structure and how it will impact your bottom line.

Additionally, ask about any additional fees, such as maintenance or repair fees. You’ll want to ensure that there are no hidden fees that will impact your profits.

5. Can You Provide References?

Speak to previous or current clients to get an idea of their experience with the property manager. Ask about their communication style, their responsiveness to issues, and their overall satisfaction with the property manager’s services.

Moreover, ask about any challenges they faced with the property manager and how they resolved them. This will give you a better understanding of the property manager’s strengths and weaknesses.


Hiring a property manager can be an excellent investment for your rental property. However, it’s essential to ask the right questions to ensure that you’re working with the right person. By doing your due diligence, you’ll have peace of mind knowing that your investment is in good hands.

If you’re a property owner looking for reliable, efficient, and experienced management services, you can trust South Padre Trips. We offer property management in South Padre Island that will handle everything from tenant screening to rent collection, maintenance, and repair, leaving you with more time to focus on other things. Get in touch with us now to learn more about our services and how we can help you maximize your rental property’s potential.